Invoices, receipts and tax

Payments for Shotz go through Stripe, which sells Shotz to you as the merchant of record. Stripe shows your currency, works out the tax for where you are, and handles payment questions, fraud and disputes.

Invoices, receipts and your card

Open Settings → Plan and choose Manage billing next to Billing, or Invoices above Activity. Stripe’s billing page opens, where you can:

• see and download your invoices and receipts
• change the card you pay with
• update your billing email, name, address and tax ID
• change or cancel your plan

Only owners see these, and only once the workspace has paid for a plan or credits.

Currency and tax

Prices on Shotz are in US dollars, before tax. Checkout shows the price in your own currency and adds sales tax, VAT or GST where it applies, so what you pay can differ from the US dollar price. Add a tax ID in Manage billing if your business needs it on invoices.

Promotion codes

When an offer is running, checkout applies it to monthly plans for you. Otherwise you can type a promotion code in checkout.

Your credit history

Activity lists every credit in and out: plan credits, top-ups, what was generated and refunds. Choose Download CSV to save it as a spreadsheet. Owners and editors can download it.

If a payment doesn’t go through, see When a payment fails.