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Change your email, password or sign-in accounts

Change the email you sign in with, set a password, and connect or disconnect Google, Apple, Facebook, X, Discord or Twitch.

Open Settings → Profile and sign-in and look under Signing in. On a computer, click your name at the bottom of the sidebar and choose Settings; on a phone, tap your picture at the top left, then Settings and Profile and sign-in.

An email code always works, whatever else you set up here. See Sign in or create an account.

Change your email

  1. Choose Change next to Email and type the new address.
  2. Shotz sends a link to the new address and another to your current one. Open both.

The change is done once both links are opened. Until then you sign in with your current email, and Settings shows the change as waiting.

Set or change a password

A password is optional: it lets you sign in without waiting for a code.

  1. Choose Set or change next to Password.
  2. Type the new password under New password, then again under Type it again. It needs at least 8 characters and at most 72.
  3. Choose Save password.

Forgotten it? On the sign-in page choose Forgot password? and Shotz emails you a link to set a new one. The link works once, for an hour.

Connect or disconnect Google, Apple, Facebook, X, Discord or Twitch

Each has its own row under Signing in. Apple, Facebook, X, Discord and Twitch show once they’re available.

  • Connect takes you to Google, Apple, Facebook, X, Discord or Twitch to pick an account, then brings you back here. After that you can use Continue with Google, Continue with Apple, Continue with Facebook, Continue with X, Continue with Discord or Continue with Twitch on the sign-in page.
  • Disconnect removes it. You then sign in another way you have set up, or with an email code. Shotz still shows in your Apple ID’s list of apps using Sign in with Apple until you remove it there (Settings → your name → Sign in with Apple on an iPhone). Deleting your Shotz account removes it from that list for you.

If you signed up with one of them and have no other way in, it stays connected and Disconnect doesn’t show.

An account can only be connected to one Shotz account. If it’s already connected to another one, disconnect it there first.

Emails about changes

Shotz emails you whenever your password or email changes, and when Google, Apple, Facebook, X, Discord or Twitch is connected or disconnected. A change of email is also sent to your old address. If it wasn’t you, sign in and change your password, then write to us. You can’t turn these off.

Still stuck?

A real person in Melbourne will write back, usually within one business day.

Contact support